Frequently Asked Questions

This is the best method of sewer and drain cleaning. It uses a high-pressure water system to safely and thoroughly blast away tree roots, scale, sludge, and sewage build-up in your pipes. This method doesn’t just break down the clogs, it flushes them out and prevents them from building up again. We’re your hydro-jetting experts.

This is the traditional method of sewer and drain cleaning. It uses an electric motor, steel cable, and cutting head to penetrate blockages and break them down. We offer power rodding and hydro-jetting as options to you, depending on your clog severity. This saves you money while still providing adequate results.

At least once a year. Your home probably has a standard 6″ sewer line, which typically requires a professional cleaning annually. This prevents build-up and damage from occurring, which may require excavation or replacement if left untreated.

This is a sign that your sewer line or drains are experiencing a blockage. Your water is draining more slowly, and the noise you hear is the result of water being disrupted and flowing unevenly over an obstruction. A professional cleaning is necessary.

This is a sign of a blockage or obstruction in your toilet or sewer line. This can occur from flushing non-disposable objects down the toilet, or simply from long-term use without service. A professional cleaning is highly recommended.

This is because the company that provided service did not address the problem itself. Your cleaner likely did not use an adequate cutter to fully break up and remove the clog. In this case, hydro-jetting is highly recommended. Or, our larger 6″ cutter will get the job done the right way.

Your sewer line may also continue to seem clogged because the piping may be cracked, off-set, or separated underground. This allows dirt and debris to enter the system, clogging it. Or, your piping may not have the right angle to drain due to settling or erosion. Our televised sewer line inspection will identify the actual problem, so we can fix it the right way, once and for all.

Dishwasher discharges into your drain line. If that line is partially blocked or the air-gap is compromised, the sink can back up. We’ll clear the line and verify proper air-gap/loop and flow.

We don’t recommend it—chemicals can damage pipes, disposals, and finishes, and create safety hazards. Professional clearing is safer and more effective.

That’s usually a jam or failed motor. We can safely free the jam or replace the unit if needed.

Grease and food residue build up along the pipe walls. Hydro-jetting and enzyme maintenance help remove buildup and prevent recurrence.

When access allows, we offer a mini-camera inspection to document the condition and confirm a clean line after service.

Yes—24/7 for active backups or overflows.